Frequently Asked Questions
Everything you need to know about your HB Sports gear and orders.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. For oversized items like treadmills or weight benches, delivery may take 7-10 business days depending on your location.
What is your return policy for athletic apparel?
We offer a 30-day return policy for all unworn apparel with original tags attached. Please note that for hygiene reasons, compression gear and swimwear cannot be returned once opened.
Do you offer warranties on professional equipment?
Yes, most of our high-performance gear comes with a manufacturer's warranty. HB Sports also provides a 1-year limited warranty on all branded accessories against manufacturing defects.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery status.
Do you offer bulk discounts for local sports teams?
We love supporting local athletes! Please contact our sales team directly at [email protected] for information on bulk pricing and custom uniforms.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.